Disability Access

If you have any special needs please let our staff know so that we can help & ensure you get the same support in the future

Visit, call us on 0121 796 2777 or contact us online (link below)

If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Alternatively, we do have the facility of a portable induction loop. If you would like to use this, please ask at reception for assistance 

• British Deaf Association 
• The Deaf Health Chairty Signhealth 

Our surgeries offer wheelchair access via the main entrances & toilet facilities for disabled patients & visitors.

There are wheelchairs available for use whilst visiting the surgeries. Please speak with the reception team 

Please inform our reception team if you or another patient has a visual impairement. We can add an alert in your notes so we are aware to personally collect you from the waiting room

Guide dogs are welcome. If you let reception know we can take measures for those who may have an allergy or fear of dogs 

• Guide Dogs 
• Royal National Institute of Blind People (RIND)
• British Wireless for the Blind Fund